Complaints & Feedback
We take all complaints seriously and are committed to resolving any issues promptly and fairly. Your feedback helps us improve our services.
How to Make a Complaint
Submit Your Complaint
Use our complaint form below or contact us directly via email or phone.
Acknowledgment
We will acknowledge receipt of your complaint within 2 business days.
Investigation
We will thoroughly investigate your complaint and keep you updated on progress.
Resolution
We aim to resolve all complaints within 10 business days and provide a written response.
Contact Information
complaints@adbooster.co.uk
Address
ADBooster Ltd
First Floor
20 Swan Street
Manchester, M4 5JW
United Kingdom
Response Times
- • Acknowledgment: 2 business days
- • Full response: 10 business days
- • Complex cases: 20 business days
Submit a Complaint
Alternative Dispute Resolution
If you are not satisfied with our response to your complaint, you may be entitled to refer your complaint to an alternative dispute resolution scheme. We will provide details of any applicable schemes in our response to your complaint.