Complaints & Feedback

We take all complaints seriously and are committed to resolving any issues promptly and fairly. Your feedback helps us improve our services.

How to Make a Complaint

1

Submit Your Complaint

Use our complaint form below or contact us directly via email or phone.

2

Acknowledgment

We will acknowledge receipt of your complaint within 2 business days.

3

Investigation

We will thoroughly investigate your complaint and keep you updated on progress.

4

Resolution

We aim to resolve all complaints within 10 business days and provide a written response.

Contact Information

Email

complaints@adbooster.co.uk

Address

ADBooster Ltd
First Floor
20 Swan Street
Manchester, M4 5JW
United Kingdom

Response Times

  • • Acknowledgment: 2 business days
  • • Full response: 10 business days
  • • Complex cases: 20 business days

Submit a Complaint

Character limit: 500
Character limit: 500

Data Protection Notice: Your personal information will be processed in accordance with our Privacy Policy. We will only use your details to investigate and respond to your complaint.

Alternative Dispute Resolution

If you are not satisfied with our response to your complaint, you may be entitled to refer your complaint to an alternative dispute resolution scheme. We will provide details of any applicable schemes in our response to your complaint.